The Highland Reputation Scorecard™

Answer a few straightforward questions and receive an immediate score showing how effectively your online reviews build trust, support your reputation, and help customers choose your business.

Free Assessment Takes Approximately 3 Minutes Immediate Results No Obligation

Built on the Highland Growth Framework™

Helping Service Businesses Get More Calls • More Reviews • More Customers

Step 1 of 50% Complete

Review Quantity

Please answer honestly for the most accurate assessment.

1. Approximately how many Google reviews does your business have?

More than 200

101–200

26–100

1–25

None

2. How does your review count compare with your strongest local competitors?

We have more reviews than most competitors

We are roughly equal to most competitors

We have fewer reviews than most competitors

I do not know

3. Do reviews appear across the services or customer experiences most important to your business?

Yes, reviews mention many of our important services

Some services are represented

Reviews rarely mention specific services

4. Are multiple team members, locations, or service areas represented appropriately in your reviews?

Yes

Partially

No or not applicable

Not applicable to my business

5. Are you consistently adding new reviews rather than relying on reviews collected years ago?

Yes, consistently

Occasionally

Rarely or never